Overworked medical professionals risk burnout

FACED with a chronic shortage of doctors and specialists, South Africa’s stressed and overloaded medical professionals are at greater risk of burnout which puts both themselves and their patients in danger.
Doctors are 2.5 times more likely to commit suicide than the general population, while physician burnout is a leading cause of medical error, past president of the South African Society of Psychiatrists (SASOP) Professor Bernard Jansen van Rensburg has noted.
Suicides of prominent medical professionals and university students in the past year turned the spotlight on mental wellness and the need to remove the stigma from mental health conditions, particularly among medical professionals themselves, he says.
Jansen van Rensburg advises that awareness needs to start at student level, calling for medical education to “put more emphasis on doctors realising their limitations and recognising their humanity and fallibility”.

The problem is not unique to South Africa – studies in the US, UK and Australia have all shown that doctors, specialists, nurses and other medical professionals are at higher risk of burnout and suicide, and they are also less likely to seek help.
The American Foundation for Suicide Prevention found that depression was an equally significant risk factor in the suicide deaths of both physicians and non-physicians, but that the physicians were far less likely to have been receiving mental health treatment.
Jansen van Rensburg said burnout was not a medical diagnosis in itself but was a combination of conditions such as stress, anxiety and depression, signalled by emotional exhaustion, detachment or lack of empathy with patients, and a reduced sense of job satisfaction or professional achievement.
“Burnout is a very real state that has a significant impact on sufferers and their productivity and performance at work, as well as on their personal lives and relationships, heightening the risk of drug or alcohol abuse as a coping mechanism, and sufferers experiencing suicidal thoughts,” he said.
Burnout can lead to errors of judgment and it affects doctors’ prescribing habits, test ordering and overall professional behaviour.
It is also a risk factor for injury and other mental and physical health conditions.
“Doctors and other medical professionals who are highly critical of others and themselves tend to blame themselves for their own illnesses, and are more at risk of major depression and other mental disorders that can lead to suicide.
“They tend to be reluctant to approach their professional colleagues for help but rather ‘self-medicate’ for symptoms such as anxiety or insomnia.
“They also slip into risky coping mechanisms such as alcohol and drugs, and isolate themselves from those who could support them – family, friends and their professional community,” he says.

He says doctors need to be self-aware and vigilant of their vulnerabilities and possibly risky coping mechanisms, and not “suffer in silence”, referring to the self-administered Maslach Burnout Inventory questionnaire as a simple means for practitioners to check on their own health.
“Those in the medical profession need to know that a mental health condition not dealt with is more likely in the long run to negatively affect their practice and professional reputation, and that it’s best to rather ask for help early in their career,” he said.
Jansen van Rensburg says there is also a responsibility at an organisational level for management in the healthcare system to acknowledge the existence of the problem, to develop targeted interventions and to promote resilience and self-care.
“Leaders and managers of medical teams should also show that they are open to feedback, respect the opinions of others, including less-experienced colleagues, and to empower team members to do their work and advance in their careers,” he says.
Professional bodies including SASOP and the South African Medical Association (SAMA) have also turned their spotlight inwards, he said, raising awareness among medical practitioners to check in on their own mental health and self-care, and working to reduce the stigma that can delay seeking help.
“The SAMA and SASOP are also considering the best strategies to de-stigmatise mental illness in the health care profession, to assist healthcare professionals dealing with mental illness and occupational, professional and personal difficulties, and to create an environment conducive to professional exchange and debate, networking and support,” Jansen van Rensburg says.

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