Management / exec / consulting
Degree or Diploma in IT · Preferred TOGAF certification Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient. · Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries quickly and effectively. · Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members by providing input to validate business requirements. · Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.