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The Conducive Group

Management / exec / consulting

R5,001 – R10,000 pm
South Africa
The Conducive Group

Remuneration: Basic Salary plus commission Education and Experience Matric RE and Class of Business Training and relevant qualifications (would be an advantage) Proven telesales experience (minimum of 2 years) Minimum of 2-year experience in Short Term Insurance Responsibilities Daily management of individual contact center agents Ensure daily, weekly and monthly performance targets are proactively managed Ensure that customers are kept happy and satisfied by providing prompt response and efficient service at all times Ensure a safe and harmonious working environment for all team members Ongoing focus on recognition Build relationships with other functions in the business Key Competencies Demonstrate a high level of leadership and managerial ability Analytical Strong planning and organizational skills for effective implementation Strong people management skills The ability to persuade, influence, and lead in a cooperative manner Solutions-oriented Strong client service orientation Responsive and proactive Have attention to detail Good written and verbal communication skills Problem-solving Ability to multi-task Ability to work independently Knowledge of MS Word, Excel Please send cv to [Email Address Removed] Desired Skills: communication skills. Computer Skills creative thinking Insurance services Performance Reviews About The Employer: We are sales and business optimization experts. We take a sustainable approach to the management of your sales workforce. Conducive offers customized outsourced solutions that reduce costs, boost sales and promote customer retention. With a solid background across a broad spectrum of industries, Conducive’s team of well-trained staff leverages this expertise to improve your operations and grow your sales. Our service capabilities are tailored to suit the requirements of corporates; SME’s and call center sales channels. To find out more please visit our website [URL Removed] Employer & Job Benefits: Commission plus incentives

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